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Return & Refund

Refund and Returns Policy
To request a refund or return for any reason, first contact us directly at info@ecuacbd.services with the order number and reason for the request. Requests must be reviewed and approved before any products are returned or refunds issued.


We offer refunds or replacements for orders with damaged, missing, or incorrect products. To receive a refund or replacement for the above scenarios, please be prepared to provide images of the products/packaging.

also if you placed an order mistakenly then contact us within 1 hour. we cancel the order. otherwise, we can’t help because after 1 hour later the order is automatically placed of the supplier.

For requests that do not fit the above scenario, contact us for more information via in-app messaging or email at support@ecuacbd.services

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