Return & Refund Policy

All products have a 30-day Return policy guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund.

How you can send Return Item?
simply Just sent the Return product delivery slip and product photo to our email at support@ecuacbd.services once we verify you got the wrong or damaged item then you can request a full refund or exchange your item

Damaged Item:
All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipping. All claims for damaged products must be made within 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

HOW IS MY REFUND ISSUED BACK?

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@ecuacbd.services

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@ecuacbd.services

Contact Services
Phone: +1 9176424825